I have a server that uses SQL Server 2008 SP2 (build 10.0.4000.0 (X64)) as part of DPM 2010. On one of our servers (our other SQL Server didn't have this problem), running KB2494089 fails via WSUS or manually installation. I turned on verbose
windows installer logging and this is what I see:
Any ideas to push this update through? Thx
=== Verbose logging started: 7/27/2011 8:47:14 Build type: SHIP UNICODE 4.05.6002.00 Calling process: h:\a6285aa40be9dedb67e59166c5f7da\x64\setup100.exe ===
MSI (c) (E0:60) [08:47:14:089]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'C:\Windows\Installer\863ad.msi' against software restriction policy
MSI (c) (E0:60) [08:47:14:089]: SOFTWARE RESTRICTION POLICY: C:\Windows\Installer\863ad.msi has a digital signature
MSI (c) (E0:60) [08:47:14:219]: SOFTWARE RESTRICTION POLICY: C:\Windows\Installer\863ad.msi is permitted to run at the 'unrestricted' authorization level.
MSI (c) (E0:60) [08:47:14:223]: Cloaking enabled.
MSI (c) (E0:60) [08:47:14:223]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (E0:60) [08:47:14:229]: End dialog not enabled
MSI (c) (E0:60) [08:47:14:230]: Original package ==> C:\Windows\Installer\863ad.msi
MSI (c) (E0:60) [08:47:14:230]: Package we're running from ==> C:\Windows\Installer\863ad.msi
MSI (c) (E0:60) [08:47:14:233]: APPCOMPAT: looking for appcompat database entry with ProductCode '{875D8463-115B-44D2-AD25-71EC7E83B8CC}'.
MSI (c) (E0:60) [08:47:14:233]: APPCOMPAT: no matching ProductCode found in database.
MSI (c) (E0:60) [08:47:14:237]: MSCOREE already loaded, using loaded copy
MSI (c) (E0:60) [08:47:14:240]: Machine policy value 'TransformsSecure' is 1
MSI (c) (E0:60) [08:47:14:295]: Original patch ==> h:\A6285A~1\x64\setup\SQL_EN~1\SQL_EN~1.MSP
MSI (c) (E0:60) [08:47:14:295]: Patch we're running from ==> C:\Users\ADMIN\AppData\Local\Temp\2\37ca4916.msp
MSI (c) (E0:60) [08:47:14:296]: SOFTWARE RESTRICTION POLICY: Verifying patch --> 'h:\A6285A~1\x64\setup\SQL_EN~1\SQL_EN~1.MSP' against software restriction policy
MSI (c) (E0:60) [08:47:14:296]: SOFTWARE RESTRICTION POLICY: h:\A6285A~1\x64\setup\SQL_EN~1\SQL_EN~1.MSP has a digital signature
MSI (c) (E0:60) [08:47:14:472]: SOFTWARE RESTRICTION POLICY: h:\A6285A~1\x64\setup\SQL_EN~1\SQL_EN~1.MSP is permitted to run at the 'unrestricted' authorization level.
MSI (c) (E0:60) [08:47:14:473]: SequencePatches starts. Product code: {875D8463-115B-44D2-AD25-71EC7E83B8CC}, Product version: 10.0.1600.22, Upgrade code: {1CBCA79C-7BD0-4F4F-B927-EED77B249CE1}, Product language 1033
MSI (c) (E0:60) [08:47:14:473]: Optimizations are not possible in the patch sequencer because there are no applied patches.
MSI (c) (E0:60) [08:47:14:473]: PATCH SEQUENCER: verifying the applicability of QFE patch h:\A6285A~1\x64\setup\SQL_EN~1\SQL_EN~1.MSP against product code: {875D8463-115B-44D2-AD25-71EC7E83B8CC}, product version: 10.0.1600.22, product language 1033 and upgrade
code: {1CBCA79C-7BD0-4F4F-B927-EED77B249CE1}
MSI (c) (E0:60) [08:47:14:473]: Validating transform 'Target01ToUpgrade01' with validation bits 0x920
MSI (c) (E0:60) [08:47:14:473]: Note: 1: 2749 2: Target01ToUpgrade01 3: C:\Users\ADMIN\AppData\Local\Temp\2\37ca4916.msp 4: 10.2.4000.0 5: 10.0.1600.22
MSI (c) (E0:60) [08:47:14:473]: 1: 2749 2: Target01ToUpgrade01 3: C:\Users\ADMIN\AppData\Local\Temp\2\37ca4916.msp 4: 10.2.4000.0 5: 10.0.1600.22
MSI (c) (E0:60) [08:47:14:473]: PATCH SEQUENCER: QFE patch h:\A6285A~1\x64\setup\SQL_EN~1\SQL_EN~1.MSP is not applicable.
MSI (c) (E0:60) [08:47:14:473]: PATCH SEQUENCER: there's no supersedence information available, so no patches will be superseded.
MSI (c) (E0:60) [08:47:14:474]: SequencePatches returns success.
MSI (c) (E0:60) [08:47:14:474]: Final Patch Application Order:
MSI (c) (E0:60) [08:47:14:474]: Other Patches:
MSI (c) (E0:60) [08:47:14:474]: Unknown\Absent: {5217D261-4CA9-4E44-A063-F83C6F8669AF} - h:\A6285A~1\x64\setup\SQL_EN~1\SQL_EN~1.MSP
The upgrade cannot be installed by the Windows Installer service because the program to be upgraded may be missing, or the upgrade may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have
the correct upgrade.
C:\Windows\Installer\863ad.msi
MSI (c) (E0:60) [08:47:14:474]: Product: Microsoft SQL Server 2008 Database Engine Services - Update '{5217D261-4CA9-4E44-A063-F83C6F8669AF}' could not be installed. Error code 1642. Additional information is available in the log file C:\Users\ADMIN\AppData\Local\Temp\2\MSIa4915.LOG.
MSI (c) (E0:60) [08:47:14:475]: Windows Installer installed an update. Product Name: Microsoft SQL Server 2008 Database Engine Services. Product Version: 10.0.1600.22. Product Language: 1033. Update Name: {5217D261-4CA9-4E44-A063-F83C6F8669AF}. Installation
success or error status: 1642.
MSI (c) (E0:60) [08:47:14:476]: Note: 1: 1708
MSI (c) (E0:60) [08:47:14:476]: Product: Microsoft SQL Server 2008 Database Engine Services -- Installation failed.
MSI (c) (E0:60) [08:47:14:476]: Windows Installer installed the product. Product Name: Microsoft SQL Server 2008 Database Engine Services. Product Version: 10.0.1600.22. Product Language: 1033. Installation success or error status: 1642.
MSI (c) (E0:60) [08:47:14:477]: Attempting to delete file C:\Users\ADMIN\AppData\Local\Temp\2\37ca4916.msp
=== Verbose logging stopped: 7/27/2011 8:47:14 ===